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What's new in B2B eCommerce in 2023?

Here's the latest B2B eCommerce trends from our 2023 survey to 400+ business leaders, in partnership with Sapio Research.

Learn about: 

Key trends and tactics in B2B eCommerce

Data on the expansion of B2B eCommerce

Top business benefits and investment plans

Most important customer features

Emerging technologies like PIM and AI

Ultimate freedom, scalability, and functionality

The future of eCommerce

Scale up faster

Our all-in-one platform unifies eCommerce, CMS, PIM and Marketing - all integrated with your ERP and CRM solution to streamline personalized, omnichannel experiences.

B2B, B2C and D2C flexibility

Total flexibility for B2B, B2C and D2C that’s never limited by customizations or complex requirements. Unify the critical components of your online strategy and innovate faster.

Headless eCommerce available

Build rapidly and freely with Headless. Use APIs for complete flexibility without complexity, following the MACH (Microservices-based, API-first, Cloud-native SaaS and Headless) principles.

Why fast-growing companies choose Davidson

Customize, integrate and extend

Integration to your ERP and CRM solutions

Connect to virtually any point in your Microsoft Dynamics or other ERP and CRM solutions to leverage business logic, rules, stock, customer-specific pricing, discounts and much more.

Self-service & ordering portals

Enable customers to order & re-order through self-service portals and provide sales-assisted selling for complex or customized products. Provide access to previous orders, product information, manuals, customer specific prices and much more.

Multiple storefronts

Manage multiple brands and storefronts from the same solution. With your entire online selling strategy managed from one interface, you can greatly reduce complexity, maintenance, cost and frustration.

Multichannel selling

Connect your product data to all your selling channels, like your website, marketplaces, catalogs, social media and more. Manage all product info in one place and publish everywhere.

Multi-language, currency and payments

With DynamicWeb, you get all relevant eCommerce functionality for driving a successful online business including efficient handling of languages, currency, payment and tax.

Internationalization by design

Davidson is built to take your company global. With an international focus and the necessary features and functionality, you can scale your business across borders and reach customers in new markets.

Quotes

Create quotes integrated with ERP or CRM for customers to inquire about special pricing, discounts, or other agreements.

Sales-assisted selling

Assist customers with complex orders or place orders on their behalf with sales rep impersonation.

Extend and adapt

We've assembled a leading ecosystem of more than 300+ partners to enhance your solution or meet unique requirements, no matter how complex.

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